About the Client: a Utilities Construction Company
HNM’s client is a leading utilities construction company specializing in utility engineering, construction, and network installation services. They operate in the telecommunications, broadband cable, electric power, natural gas, and low-voltage technology industries.
Until recently, the company’s division in California maintained a small engineering team. They had their sights set on growing their capabilities and diversifying their services. Their partnership with HNM Systems proved to be the secret to keeping that winning track record.
The California division’s big opportunity for growth arose in mid-2018 with a high-demand contract for a Fortune 500 telecommunications company. But there was no room for trial and error. The pressure was on to build trust and demonstrate value quickly.
Keeping Up with Labor Demands
After winning the bid, the utilities construction company’s engineering team saw its workload increase so rapidly that it couldn’t keep up with staffing needs.
Contracting for Success
To grow the business, HNM’s client would need to find a way to fill their staffing gap in a way that would keep them flexible without sacrificing quality. This is where HNM became a critical extension of their team by helping them quickly find and onboard qualified workers.
HNM provided key resources in early stages of the project. HNM Outside Plant Engineers performed the site surveys and assisted with permit applications while HNM CAD Drafters created drawings for permits.
The telecom customer has consistently praised HNM’s client on the quality of their engineering work. “HNM staff’s skill and professionalism proved instrumental in helping us meet the needs of our customer both quickly and efficiently.” Of 19 OSP Engineers and CAD Drafters who started at different times throughout 2019, 18 completed their full contract term, a 95% retention rate.
From a revenue standpoint, HNM’s client’s engineering department tripled its revenue in the first 6 months of its engagement with HNM, and HNM staff now outnumber the full-time engineering staff in California.
A Winning Story Beyond Numbers
By deepening its bench of qualified workers, the utilities construction company gained the ability to expand and scale its engineering services. That success led to even more expansion. With HNM’s help, they’re now offering aerial fiber design services.
But the winning story is truly about the strong relationship built on trust and reliability with HNM. HNM’s approach of being “Relentlessly People Driven” is a perfect fit with HNM’s client’s team focus. Unparalleled experience in recruiting for such a highly skilled industry, partnered with streamlined recruiting, interviewing, and onboarding, helped equip HNM’s client with the staff and skills it needed to turn this major opportunity into a major win.
